import { useEffect, useState } from 'react';
import { useParams } from 'react-router-dom';
import { Card, Button, Spin, Result, message, Modal, Input } from 'antd';
import {
  CheckCircleOutlined,
  CloseCircleOutlined,
  ClockCircleOutlined,
  ExclamationCircleOutlined,
  EditOutlined,
} from '@ant-design/icons';
import { aftersalesApi } from '@/services/api';
import type { AftersalesPublicView, AftersalesServiceType } from '@/types';
import PublicLayout, { PublicLogo } from '@/components/PublicLayout';
import SignatureOverlay from '@/components/SignatureOverlay';
import './styles/PublicQuery.css';
import './styles/AftersalesConfirm.css';

const SERVICE_TYPE_LABEL: Record<AftersalesServiceType, string> = {
  software: '软件故障',
  hardware: '硬件故障',
  maintenance: '售后维保',
};

function AftersalesConfirmPage() {
  const { serialNumber = '' } = useParams<{ serialNumber: string }>();
  const [order, setOrder] = useState<AftersalesPublicView | null>(null);
  const [loading, setLoading] = useState(true);
  const [error, setError] = useState<string | null>(null);
  const [submitting, setSubmitting] = useState(false);
  const [rejectReason, setRejectReason] = useState('');
  const [showRejectDialog, setShowRejectDialog] = useState(false);
  const [signatureData, setSignatureData] = useState('');
  const [showSignatureOverlay, setShowSignatureOverlay] = useState(false);

  const loadOrder = async () => {
    setLoading(true);
    setError(null);
    try {
      const data = await aftersalesApi.publicQuery(serialNumber);
      setOrder(data);
    } catch (err: any) {
      setError(err?.response?.data?.message || err.message || '查询失败');
    } finally {
      setLoading(false);
    }
  };

  useEffect(() => {
    if (serialNumber) {
      loadOrder();
    }
    // eslint-disable-next-line react-hooks/exhaustive-deps
  }, [serialNumber]);

  const handleAuthorize = async () => {
    if (!signatureData) {
      message.error('请先签名');
      return;
    }
    setSubmitting(true);
    try {
      const updated = await aftersalesApi.customerConfirm(serialNumber, {
        action: 'authorize',
        signature: signatureData,
      });
      setOrder(updated);
      message.success('感谢您的确认，工单已完成');
    } catch (err: any) {
      message.error(err?.response?.data?.message || err.message || '提交失败');
    } finally {
      setSubmitting(false);
    }
  };

  const openRejectDialog = () => {
    setRejectReason('');
    setShowRejectDialog(true);
  };

  const confirmReject = async () => {
    const reason = rejectReason.trim();
    if (!reason) {
      message.error('请填写退回原因');
      return;
    }
    setSubmitting(true);
    try {
      const updated = await aftersalesApi.customerConfirm(serialNumber, {
        action: 'reject',
        rejectReason: reason,
      });
      setOrder(updated);
      setShowRejectDialog(false);
      message.success('已通知技术员重新处理');
    } catch (err: any) {
      message.error(err?.response?.data?.message || err.message || '提交失败');
    } finally {
      setSubmitting(false);
    }
  };

  const handleClearSignature = () => {
    setSignatureData('');
  };

  if (loading) {
    return (
      <PublicLayout>
        <Card className="query-card" bordered={false}>
          <div className="loading-container">
            <Spin size="large" />
            <p>正在加载工单...</p>
          </div>
        </Card>
      </PublicLayout>
    );
  }

  if (error || !order) {
    return (
      <PublicLayout>
        <Card className="query-card" bordered={false}>
          <Result
            icon={<CloseCircleOutlined style={{ color: '#ff4d4f', fontSize: '72px' }} />}
            title="工单不存在"
            subTitle={error || '请检查您扫描的二维码是否正确'}
          />
        </Card>
      </PublicLayout>
    );
  }

  const isPending = order.workOrderStatus === 'pending_confirmation';
  const isClosed = order.workOrderStatus === 'closed';
  const isRejected = order.workOrderStatus === 'rejected';
  const isCreated = order.workOrderStatus === 'created';

  const renderStatusBanner = () => {
    if (isClosed) {
      return (
        <Result
          icon={<CheckCircleOutlined style={{ color: '#52c41a', fontSize: '64px' }} />}
          title="工单已完成"
          subTitle={
            order.confirmedAt
              ? `确认时间：${new Date(order.confirmedAt).toLocaleString('zh-CN')}`
              : undefined
          }
        />
      );
    }
    if (isRejected) {
      return (
        <Result
          icon={<ExclamationCircleOutlined style={{ color: '#faad14', fontSize: '64px' }} />}
          title="工单已退回"
          subTitle="技术员将重新处理，请耐心等待"
        />
      );
    }
    if (isCreated) {
      return (
        <Result
          icon={<ClockCircleOutlined style={{ color: '#1677ff', fontSize: '64px' }} />}
          title="工单处理中"
          subTitle="技术员尚未提交客户确认，请稍后再来查看"
        />
      );
    }
    return null;
  };

  return (
    <PublicLayout>
      <Card className="query-card aftersales-confirm-card" bordered={false}>
        <div className="query-header">
          <PublicLogo />
          <h1 className="aftersales-title">售后服务确认</h1>
          <p className="aftersales-serial">{order.serialNumber}</p>
        </div>

        {renderStatusBanner()}

        <div className="result-details aftersales-details">
          <div className="detail-item">
            <span className="label">公司名称</span>
            <span className="value">{order.companyName}</span>
          </div>
          <div className="detail-item">
            <span className="label">公司位置</span>
            <span className="value">{order.companyAddress}</span>
          </div>
          <div className="detail-item">
            <span className="label">联系人</span>
            <span className="value">{order.contactName}</span>
          </div>
          <div className="detail-item">
            <span className="label">服务类型</span>
            <span className="value">{SERVICE_TYPE_LABEL[order.serviceType] || order.serviceType}</span>
          </div>
          <div className="detail-item detail-item-block">
            <span className="label">问题描述反馈</span>
            <span className="value value-block">{order.issueDescription}</span>
          </div>
          {order.resolutionNote && (
            <div className="detail-item detail-item-block">
              <span className="label">处理结果</span>
              <span className="value value-block">{order.resolutionNote}</span>
            </div>
          )}
          {order.technicianName && (
            <div className="detail-item">
              <span className="label">处理人</span>
              <span className="value">{order.technicianName}</span>
            </div>
          )}
          <div className="detail-item">
            <span className="label">创建日期</span>
            <span className="value">{new Date(order.createdAt).toLocaleString('zh-CN')}</span>
          </div>
        </div>

        {isClosed && order.signature && (
          <div className="aftersales-signature-archived">
            <p className="aftersales-signature-tip">客户确认签名</p>
            <img
              src={order.signature}
              alt="客户确认签名"
              className="aftersales-signature-archived-img"
            />
          </div>
        )}

        {isPending && (
          <>
            <div className="aftersales-signature-section">
              <div className="aftersales-signature-header">
                <p className="aftersales-signature-tip">请签名确认维修结果</p>
                {signatureData && (
                  <Button size="small" type="link" onClick={handleClearSignature}>
                    清除签名
                  </Button>
                )}
              </div>
              {signatureData ? (
                <button
                  type="button"
                  className="aftersales-signature-preview"
                  onClick={() => setShowSignatureOverlay(true)}
                >
                  <img src={signatureData} alt="客户确认签名" />
                  <span className="aftersales-signature-preview-hint">点击可重新签名</span>
                </button>
              ) : (
                <button
                  type="button"
                  className="aftersales-signature-trigger"
                  onClick={() => setShowSignatureOverlay(true)}
                >
                  <EditOutlined />
                  <span>点击此处签名</span>
                  <small>将进入签名页</small>
                </button>
              )}
            </div>
            <div className="aftersales-actions">
              <Button
                size="large"
                danger
                block
                loading={submitting}
                onClick={openRejectDialog}
              >
                未授权
              </Button>
              <Button
                type="primary"
                size="large"
                block
                loading={submitting}
                onClick={handleAuthorize}
              >
                已授权
              </Button>
            </div>
          </>
        )}
      </Card>

      <SignatureOverlay
        open={showSignatureOverlay}
        onCancel={() => setShowSignatureOverlay(false)}
        onConfirm={(url) => {
          setSignatureData(url);
          setShowSignatureOverlay(false);
        }}
      />

      <Modal
        title="请说明退回原因"
        open={showRejectDialog}
        onCancel={() => setShowRejectDialog(false)}
        onOk={confirmReject}
        okText="确认退回"
        cancelText="取消"
        confirmLoading={submitting}
      >
        <Input.TextArea
          rows={4}
          placeholder="请简要说明未授权的原因，方便技术员改进"
          value={rejectReason}
          onChange={(e) => setRejectReason(e.target.value)}
          maxLength={200}
        />
      </Modal>
    </PublicLayout>
  );
}

export default AftersalesConfirmPage;